Between my hyperactive felines and the bloody peacocks, I didn't get much sleep last night. I don't function well sans sleep, so if none of this makes any sense, sorry. I am also fairly grumpy.
I think I just get frustrated with people who can't seem to think before they do or say something. Case in point, awhile back, my debit card started to give me issues. It was so ancient that the bit where you sign your name had worn off almost completely. So I went into the bank (which I hate doing). Nedbank has decided to simplify life and save us all time by creating a dedicated "collections counter" where people can simply pop in and pick up their cards or get a new one.
Hah! I have never waited for less than 30 minutes in this "fast" queue. On this occasion, it was no different. When I eventually got to the front, I explained my case and the woman behind the counter let me choose a new card. The actual process only took about 10 minutes. And off I went on my way.
The next day, I withdrew cash from the ATM only to discover that the card had been linked to the wrong account! Thankfully it was just linked to my other Nedbank account, not someone else's. But I still had to go back to the bank on Saturday morning (when it's busiest) and go through the whole process again. If the woman had simply checked which account she was about to link the card to, none of this would have happened.
Second case in point, we have a client that pays us to do PR for a specific campaign that's running. Our contact person on that end is seriously lacking in the grey matter. She calls yesterday to ask for a list of all the media placements to date. But she hasn't signed off any media releases. Which means we haven't sent them out. Which means there are no placements as yet.
One of our other clients (we do publicity for him. He's supposedly a South African celebrity, although I had no clue who he was before I met him) phoned the other day to ask my boss if she has his ID number. How do you get past the age of 30 and not take responsibility for things like this yourself? One of the other "celebs" called and asked for his own bank details. It's insane.
We have one client who phoned us after leaving our offices to tell us she was lost and ask us where she was. So we asked the logical question - what landmarks can you see or what road are you on? The answer - "I dunno... I'm at an Engen Petrol Station."
How many Engen filling stations are there in Johannesburg? Lots! And surely it would make more sense to ask someone there where you are instead of phoning us and expecting us to guess?
Deep breaths, Tamara...